With users of mobility products being less mobile, it makes perfect sense to have good websites that sell these products online. You don’t need to traipse around the shops looking for what you need. You can browse at your leisure and in the comfort of your own home. You can even view brochures of each model without the need to carry them around.

There are many advantages to buying a mobility scooter online, here are some guidelines and tips:

Product description

Check that all the details that you need to know are there. Here at Scooters UK we provide every ounce of information we have about each scooter online,  details are  important so we make sure we display all the details we have in an accessibble format to meet the needs of disabled and elderly people.

Scooter details include:

• colour
• size
• weight
• manufacturer

Photos

Photos of the product are invaluable when shopping online. They help you decide that the product is right for you and exactly what you are looking for. Sometimes a website will show more than one image of a product which is even more useful

Videos

Always look at a video of the product if one is available. These can show a product being used, and really show you the size of a product or how easy they are to use.

VAT

Disabled people don’t pay VAT when they purchase a mobility scooter. Not all mobility equipment and aids are exempt from VAT though. The website clearly states whether a product has to include VAT or you can qualify to not pay the VAT on the item.

What is the cost of post and packing?

We do not charge post and packing or delivery charges for Mobility scooters.  Delivery is free to anywhere in the United Kingdom. We also offer order tracking so you can monitor the delivery status and ensure you are at home when the new mobility scooter is being delivered.

Security

When making you purchase, you can make sure that the website you are using is safe and secure. Look at the bar at the top, where is has http://www. then the name of the website. On the page where you enter your bank card details, thischanges from http://www. to https://www. The ‘S’ stands for secure. You can also look at the bottom right of the screen, and a little padlock will appear. This also can indicate that the page is secure.

Returning goods

There are special rules for returning goods that you have bought online. These have been designed as unlike in a shop, you buy a product online without actually seeing it in person.

You can always return a product that you have bought online, and be refunded for the cost of the item. However, if the product has been customized or personalised in any way it is then exempt from being able to return it – unless it is faulty or damaged when you receive it.

Remember to always check items carefully when you receive them. For example damaged packing could indicate the parcel has been damaged.

We are happy to help you make your purchase and if you feel happy dealing ith somebody over the phone then please call us for an informal chat and we will do all we can to help you.